Donna M. Prosser, DNP, RN, NE-BC, FACHE, BCPA
Dr. Donna Prosser founded Prosser Solutions to help healthcare organizations to simplify improvement systems and sustain hard-won change. She is an accomplished healthcare leader with more than 30 years of experience in hospital operations, performance improvement, and professional development. She has been responsible for clinical practice improvement in two hospital systems and has a proven track record of improving quality, safety, and service metrics while reducing operational costs.
Donna is passionate about developing patient and family-centered care processes, improving healthcare safety, and creating healthy work environments for clinicians. She is known to colleagues as an energetic, compassionate, and innovative leader. One of her key strengths lies in the ability to break down complex concepts into simple language that is easily understood by everyone on the interdisciplinary team, creating the foundation for transformational change across the continuum of care.
Marilyn Whitley, MSN, RN, NE-BC, BCPA
Marilyn Whitley is a healthcare leader with over 25 years of experience. A nurse by background, her expertise lies in improving operational performance, clinical care processes, and regulatory compliance in healthcare systems. Marilyn is an experienced change agent, and has had solid successes implementing innovative strategies in both the United States and Canada.
One of Marilyn's most valuable assets is her skill in connecting with every level in a complex healthcare system,
providing her with the ability to establish trust and develop a deep understanding of overall culture and workflow. As a Board Certified Patient Advocate, Marilyn has a deep understanding of the patient and family experience, providing a powerful lens through which to visualize improvement.